At Warden Books, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.
Returns
You may request a return within 30 days of receiving your item if any of the following conditions apply:
- The product is damaged upon arrival
- The product is unusable
- The product is not the same as the model you ordered
To initiate a return, please contact our customer service team at support@wardenbooks.com. When reaching out, kindly provide your order number and a description of the issue, along with any relevant photos if applicable. This will help us process your request promptly.
Refunds
Once your return request is approved and the item is received (if required), we will process your refund within 5 business days. The refund will be issued to your original method of payment.
Please note:
- No restocking fees will be charged
- Refunds are only applicable for products that meet the return conditions mentioned above
Contact Us
If you have any questions or concerns regarding your order, our Return and Refund Policy, or the return process, please don’t hesitate to contact us at:
📧 support@wardenbooks.com